Bytes Technolab developed Online Food Ordering and Delivery System for Franchise Model

[vc_row][vc_column][bt_case_study_detailpage case_study_detail_sector=”Ecommerce and Delivery System for Franchise Model” case_study_company_backgroud=”Food & Restaurant franchise” case_study_detail_select_image=”4541″ case_study_technology=”Magento, jQuery, Bootstrap, MySQL, Stripe, AWS, React Native with Expo ( Mobile Apps ), Google Maps, Firebase”][/vc_column][/vc_row][vc_row][vc_column][bt_case_study_project_overview case_study_image_style=”image_right” case_study_project_overview_heading=”Project Overview” case_study_project_overview_select_image=”4543″]

The client was in the food and restaurant industry and has his own food service chain with a franchise system serving large number of customers in both ways dine-in and delivery service. With the purpose of serving their customers with excellent food home delivery service, the client wanted to develop an app with effective customer and restaurant management systems. Client was seeking food ordering app development services provider. The mission of this project was food delivery app development. An app that facilitates customers of the client an easy food ordering experience and enable the franchise owners to effectively manage restaurant and delivery of food. Primary focus was on the use of latest technology to develop customizable dashboards according to client’s demands. Prominent customizable features like a customer panel, restaurant panel, delivery status and easy status maintenance were also integrated.

[/bt_case_study_project_overview][/vc_column][/vc_row][vc_row][vc_column][bt_case_study_client_background case_study_triangle_style=”gray_left” case_study_client_background_heading=”Client Background” case_study_client_background_select_image=”4544″]

The client is in food service business and owns a popular food channel franchise chain. This food channel franchise chain is famous for excellent delicious food from several regional varieties of food items. They want to establish an app to facilitate their customers to order their favourite food from the nearby restaurants using the app to get the food delivered at their home or the place they want. The app will also provide restaurant owners with the efficient features to manage easily alterable menus, ingredients in recipe; launching offers and discounts and kitchen and store management. They were having their own website for operations management but failed to ensure the required functionality for the service they want to provide. The team of Bytes Technolab realized their concern and to resolve the issues provided them with a solution and built an app with an attractive and simple user interface and strong restaurant and delivery management features.[/bt_case_study_client_background][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][bt_case_study_project_overview case_study_project_overview_heading=”Business Needs” case_study_project_overview_sub_heading=”Lorem ipsum dolor” case_study_project_overview_select_image=”4545″]Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem.[/bt_case_study_project_overview][/vc_column][/vc_row][vc_row][vc_column][bt_case_study_client_background case_study_image_style=”image_right” case_study_client_background_heading=”The Challenge” case_study_client_background_select_image=”4546″]

The Food channel franchise owner had an outdated website troubling the food ordering and delivery service of the client required an efficient replacement with all new features and updated system of food ordering for customers as well as for restaurant owners to manage restaurant and food delivery. The client has a strong customer base and had a lot of data to be stored in the new app developed to serve the purpose. The team of Bytes Technolab used relevant technical solutions for entire data transfer, ensuring no loss of information. Building an app serving the dual purpose of easy operations at both ends required a lot of hard work.

[/bt_case_study_client_background][/vc_column][/vc_row][vc_row][vc_column][bt_case_study_project_overview case_study_project_overview_heading=”Our Solution” case_study_project_overview_select_image=”4547″]Our team identified the reasons for the inefficiency of the existing website and after understanding the purpose to be served, developed an appropriate solution:

 

1. Custom Solution:

To respond the client’s expectations and to meet the business requirements our team suggested developing a mobile app for customers to order food and food combos, and with customized ingredients added as per their choice.

 

2. Web-based backend Solution:

Our team suggested a web-based backend control mechanism for the restaurant owner, staff and admin to manage orders, provide options for combos and customized ingredients and keep a record of orders completed. Also, all the restaurants can release promotions and offer discounts to their customers as per their preferences with a Web backend panel.

 

3. Attractive and personalized user interface:

The team developed a customised user interface with customer panel demonstrating personalized choices, menu, reviews by customers and discounts offered on upcoming orders.

 

4. Restaurant Kitchen Management System:

This feature was installed to enable restaurant owner to manage online orders and spot orders efficiently and effectively operating quality service at restaurant and delivery both.

 

5. Tracking using Google Maps and Maintaining the Code Size:

Google APIs integration was made in the app to enable customers, the delivery person and restaurant owners to track the delivery status.APIs increased the app’s size, so Bytes Technolab has developed a custom algorithm to reduce the size of the app.

 

6. Inventory Management in a region-specific manner:

Bytes team has also developed a feature separately updating the region-wise or store specific inventory and price is no more required. Admin can do it instantly with merely selecting the region.

 

7. Varied payment modes:

Customized payment options are provided in the app where customers can pay to the restaurants in several ways. Also, restaurants can manage to receive payments from the backend panel.[/bt_case_study_project_overview][/vc_column][/vc_row][vc_row][vc_column][bt_case_study_key_outcomes_left_right left_item_group=”%5B%7B%22choose_left_desc%22%3A%22Advanced%20Online%20Food%20ordering%20system%20for%20order%20booking%20with%20customizable%20toppings%2Fingredients%2C%20and%20personalized%20Combo%20offers.%22%7D%2C%7B%22choose_left_desc%22%3A%22Location%20based%20inventory%20and%20price%20management%20by%20admin%20eliminating%20the%20need%20of%20separately%20updating%20the%20inventory%20and%20price%20for%20specific%20restaurants.%22%7D%2C%7B%22choose_left_desc%22%3A%22Store%2Frestaurant%20based%20payment%20integration%20and%20restaurant%20can%20collect%20payment%20by%20mode%20of%20their%20choice.%22%7D%5D” right_item_group=”%5B%7B%22choose_right_desc%22%3A%22Complex%20Food%20management%20with%20easy%20UI%2FUX%20to%20ensure%20regular%20use%20of%20the%20app%20by%20existing%20customers%20and%20to%20attract%20new.%22%7D%2C%7B%22choose_right_desc%22%3A%22Kitchen%20order%20Management%20System%20for%20Restaurants%20with%20the%20help%20of%20web%20backend%20solution%20to%20be%20used%20by%20Admin%20and%20restaurant%20staff.%22%7D%2C%7B%22choose_right_desc%22%3A%22Restaurants%20Promotions%20and%20personalized%20discount%20offers%20for%20customers.%22%7D%2C%7B%22choose_right_desc%22%3A%22Google%20Maps%20and%20Location%20API%20integration%20for%20enabling%20delay%20free%20delivery.%22%7D%5D” case_study_key_outcomes_left_right_heading=”key Features” choose_middle_img=”5376″][/vc_column][/vc_row][vc_row][vc_column][bt_case_study_help_you_holder case_study_help_you_holder_content=”Similar project in your Mind ? Let’s Talk about that!” help_you_holder_button=”url:https%3A%2F%2Fwww.bytestechnolab.com%2Fcase-study%2F|title:Contact%20US”][/vc_column][/vc_row][vc_row][vc_column][bt_case_study_key_outcomes case_study_key_outcomes_heading=”Key Outcomes”]

  • An app featured with attractive customer panel and personalized user interface to provide a fantastic user experience.
  • Web backend panel for restaurant owner and staff for managing orders and payments.
  • Separate mobile application for delivery persons with Google maps to avoid delay in delivery.
  • Web backend panel for Admin for inventory and price management.
  • Effective feedback and support panel to collect customer reviews and to get solutions for improving quality of service.

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