A property management owner in california enhanced user experience for tenants and landlords

[vc_row][vc_column][bt_case_study_detailpage case_study_detail_sector=”Commercial Real Estate” case_study_company_backgroud=”A Real Estate Property Management Company In California” case_study_detail_select_image=”4541″ case_study_technology=”Symfony, JQuery , Bootstrap , MySQL , Google Analytics, Hotjar, Google Maps, Mandrill, Google Tag Manager”][/vc_column][/vc_row][vc_row][vc_column][bt_case_study_project_overview case_study_image_style=”image_right” case_study_project_overview_heading=”Project Overview” case_study_project_overview_select_image=”4543″]The real estate property management portal has a database system support allowing property information, home value and fact information readily available to home dwellers or aspirant homeowners in the proximity of California. As a collaboration platform between landlords and tenants, it also facilitates online contract necessary for improving efficiency and time involved with collecting landlord/tenant information.[/bt_case_study_project_overview][/vc_column][/vc_row][vc_row][vc_column][bt_case_study_client_background case_study_triangle_style=”gray_left” case_study_client_background_heading=”Client Background” case_study_client_background_select_image=”4544″]

The client is a real estate property owner in California, the USA, who runs his operations through a property management portal for owner and tenant. The client now uses his tenant and owner portal software for information to make it visible to both users so that they can find property in response to queries based on nearby locations, such as school, hospitals and other landmarks.[/bt_case_study_client_background][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][bt_case_study_project_overview case_study_project_overview_heading=”Business Needs” case_study_project_overview_sub_heading=”Lorem ipsum dolor” case_study_project_overview_select_image=”4545″]Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem.[/bt_case_study_project_overview][/vc_column][/vc_row][vc_row][vc_column][bt_case_study_client_background case_study_image_style=”image_right” case_study_client_background_heading=”The Challenge” case_study_client_background_select_image=”4546″]

We needed to build a real estate web application that can efficiently handle online contract management between tenant and owner, and also keep a track of all payment processes while keeping customers aware of financial transactions through a transactional email.

 

The client needs to establish trusts within its customer base, so that no one can access confidential information of the property dealings between customers and face any transactional challenges. Also, the client wants its portal to display properly search information based on its surroundings, weather updates, and traffic of visitors to the portal.[/bt_case_study_client_background][/vc_column][/vc_row][vc_row][vc_column][bt_case_study_project_overview case_study_project_overview_heading=”Our Solution” case_study_project_overview_select_image=”4547″]As we have identified issues with their web portal, we provided them unique solutions using Symfony based framework. We select the framework for its flexibility to allow third party API integrations. It also supports a wide range of customization flexibility. We did a lot of improvements in the following areas,

 

  • Intelligent search

We implemented an intelligent search feature to bring both users and tenants on the same platform. It is able to retrieve various search data as used by users.

 

  • Third-party integrations

To able the system to display different search criteria involving weather, crime history, nearest locations and more, we implemented third-party integrations. We also ensured no bounce rate happens to the web application.

 

  • Google Maps

We implemented Google Maps to enable information delivery for specific City & Region.

We also implemented other functions such as,

o User profile management
o Landlord- Tenant Contact Management
o Property Information[/bt_case_study_project_overview][/vc_column][/vc_row][vc_row][vc_column][bt_case_study_key_outcomes case_study_key_outcomes_heading=”Key Outcomes”]

  • Overall performance of the property management portal improved.
  • Visitor traffic improved by 10%.
  • Operations were easily streamlined.
  • Better user profile management
  • Clients are better informed of their transactional activities

[/bt_case_study_key_outcomes][/vc_column][/vc_row][vc_row][vc_column][bt_get_in_touch_contact_form style_type=”4″ form_id=”4147″ get_in_touch_text=”Contact Us”][/vc_column][/vc_row]

Real Estate

Creative tech-enabled solutions for commercial real estate are the gateway to flexibility and affordability your prospective customers are looking for.We understand the ever-expansive customer demand for better and faster property search in tandem with technology advancements. From the home hunting to property visit till finding a desirable solution, we ensure efficiency and cost-effectiveness for any type of property search.

Our full-stack capability can simplify complex and intertwined real estate functions easily. With our cutting-edge real estate management software solutions, we keep you ahead of the cut-throat competition in the industry. Our scalable real estate marketplace platform swiftly gets everyone on board from buyers to agents and offer technology-powered consumer experience to help you sell comfortably.Our extensive technical knowledge is our specialty to develop solutions for the property or real estate industry.We have rendered our expertise across various use cases to ampup your recognition in the real estate domain.

Benefit from our amazing services, including responsive website design with contextual real estate web content, search marketing, social media marketing, and property finder website development among others. Above all, we enable seamless CRM integration with your website so that you can control the functionalities of property management while boosting the client acquisition and retention.

  • Facility Management & After sales customer service
  • Business Intelligence
  • Mobile application development
  • SAP ERP Solutions
  • Cloud mobility solutions
  • Business Intelligence
  • IoT and Smart Home solutions
  • Blockchain solutions

 

Real estate firm improved efficiency of the web property portal with search redesign featuring advanced filters

[vc_row][vc_column][bt_case_study_detailpage case_study_detail_sector=”Real Estate Industry” case_study_company_backgroud=”Real Estate Application Enabling Property Buy, Rent and Sale” case_study_detail_select_image=”4541″ case_study_technology=”Laravel, HTML5, CSS3, MySQL, Lodash, jQuery, BackboneJS, Firebase, Bootstrap, AWS, Stripe, HubSpot, Google Maps, Hotjar”][/vc_column][/vc_row][vc_row][vc_column][bt_case_study_project_overview case_study_image_style=”image_right” case_study_project_overview_heading=”Project Overview” case_study_project_overview_select_image=”4543″]The client owns a real estate property management portal in South Africa. Recently they have clients facing challenges with search activity. Bytes Technolab took up this redesign project for the client and fixed the issue in their rental property tenant portal web application. Technology tools such as Apache Solr search, Nginx, among others were used to solve the problem.[/bt_case_study_project_overview][/vc_column][/vc_row][vc_row][vc_column][bt_case_study_client_background case_study_triangle_style=”gray_left” case_study_client_background_heading=”Client Background” case_study_client_background_select_image=”4544″]

The client is a leading real estate service provider in South Africa with a large number of customer base registered with them. Their service provides a template for property hunters  agents and real estate owners. As it merges every client profile on this integrated real property management tool, everyone interested in the property dealings loves to collaborate on this tool for property for sale in South Africa. For years, the client has been serving its customers and made a good name in this industry.[/bt_case_study_client_background][/vc_column][/vc_row][vc_row][vc_column][bt_case_study_client_background case_study_image_style=”image_right” case_study_client_background_heading=”The Challenge” case_study_client_background_select_image=”4546″]

For our client, the dedicated customer service adds value to the customer proposition. To maximize the true value of customer experience, it needed to enable search functions properly and without any hitch. Being a high-performing residential portal management, it must offer easy property search for buy or rent. Customers looking for houses for rent also find it useful to search for appropriate properties as per needs. Enabling active and accurate searches in the real estate property portal is critical that offers a great length of competitive advantage. But, of late, an analytics report suggests clients are leaving the site. The further report analyzed the customer grievance cells which pointed at poor user experience on the portal for inaccuracy property search results.

 

It found neither buyers nor renters had an advantage over its search action. The tool lacked in offering a more modern and user friendly experience. The customers putting in specific property terms did not receive the results they needed. Besides, it also missed search filter functionality. As a part of re-engineering the search function, we came up with a redesign concept to speed the search process.[/bt_case_study_client_background][/vc_column][/vc_row][vc_row][vc_column][bt_case_study_project_overview case_study_project_overview_heading=”Our Solution” case_study_project_overview_select_image=”4547″]Our team designers and developers immersed in the redesign process and unleashed their efforts to contextualize how the property search can be redesigned. To provide the real-time search results, we took into consideration different complex factors like location, area, price, and property description. Each property search should be accurate and particular among hundreds of listings. Here, we needed to look after ways to decrease the complexity burden off the search action.

 

Our team of dedicated designers collaborated with developers and put through processes to ensure the objective of the project is met successfully.

 

To create that criterion, we had set up a plant to have a user-friendly and advanced search for property hunting in the web portal. We paid attention to details such as auto-suggest locations, fast search, and broad match. Using a Solr search API, we were successful to enable this feature for the client in their property management portal.

 

At Bytes Technolab, we ensured to wrap the project in a short duration with a strong emphasis on the UI so as to increase theefficiency of the property management portal, generate interests in customers and intrigue them to go for the online real estateauction. The whole idea is to enhance the efficiency of the web application portal and also improve customer retention.

 

Our UI designers put into better efforts in re-engineering its design and customer-like look and feel. At the backend operation,  we ensured to place on the site of the home page so that it can get the attention of the users and influence members to do a property search. While working in the backend, we carefully watched to put in resources like advanced search attributes, search location suggestions, and filtering options. As soon as we configured the Solr search function, the property management web portal regained its value and appeared in the most stunning look.[/bt_case_study_project_overview][/vc_column][/vc_row][vc_row][vc_column][bt_case_study_key_outcomes case_study_key_outcomes_heading=”Key Outcomes”]

  • Increase in retention order by 11%
  • Improved customer experience
  • Fewer customer complaints
  • Robust customer experience
  • Advanced property search with filters
  • Fast customer interaction between agents and buyers
  • Sales up by 5%

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