Can I terminate the service immediately?

NO. You’ll be required to notify us as per the contractual agreement before the said period as mentioned in the contract. You cannot terminate the
engagement within the first month.

Can I hire on a Part-Time bases?

Yes. We do have that option for special skills like Graphic designer, UI / UX Designer, Project Manager. Part-Time engagement enables the team
member to be available for consecutive 4 hours per day on all working days in a week.

Do you provide a report that shows the progress of the work and what I’m paying for?

Precisely. The team working on your project fills in DAILY report in our internal system (as shown above in this presentation). They will submit a copy
of the same on weekly bases to you to keep a record of the efforts spent. Moreover, they will update you on DAILY bases over basecamp with
summary of tasks executed and where to see those updates.

Can the developer work in the same timezone as ours?

Our developers works out of our India Development Center. They work for 8 hours a day and can be available to work easily between any slot
between 9:00AM to 9:00PM India Time (+5:30GMT). It is totally fine if you need a meeting in a week for discussion during your timezone. However, if
you require them to work dedicatedly during your timezone only – they can certainly made available. In such cases – you have to pay a nominal
additional fee to ensure they’re available during your timezone.

What in case if the developer decides to leave your company?

We require that anybody in our company who wishes to leave us – they notify their immediate supervisor, delivery head and HR team at least 2
months in advance. When they resign from their job and we accept their resignation – we immediately plan to switch the resource and initiate a
handover process along with knowledge transfer (KT) to the new developer. During the transition the new developer takes up the front seat while the
person leaving the job have to support and ensure the new developer is in full control of what is supposed to be worked upon. Before leaving the
company, the resigned developer signs EXIT NDA with Bytes Technolab, where they undersign the confidentiality and non-compete, non-sharing terms. They
also handover all credentials and access and communication rights back to the relevant authorities at Bytes Technolab.

In case, our hosting services or any other related services are down, do you own the problem or you prefer to say “that’s not what we’re supposed to do”?

We believe it is our responsibility. However, something that’s within our reach or access – we can certainly chime in and help you to fix the issue even before it arises. However, in certain cases – our clients prefer to leave a few parts of the project to their own teams. In such cases, we can’t do much
– except to guide you or show you the solution. To be able to “FIX” the problem itself – we need to have your permission along with the access.

When to Choose Dedicated Team?

The Scope should be defined very briefly and the requirements are very likely to change throughout the project. Can define clear short-term milestones – depending on the working model chosen (i.e. Agile or Waterfall). Works best when you’re ready to go into multiple iterations for a given feature and fine-tune it by inspecting all the possible aspects. When you have more time to spend with the development team, by sharing clear objectives and goals so that they are always in sync with you