February 26, 2021 By Angelina Eillott Category: Automotive Industry

Over the past few years, a huge rise is observed in the online automotive spare parts and accessories sales industry. According to a market survey, the industry is growing continuously at a consistent rate of 3 per cent per annum, and the similar trend is expected to continue till 2030. Although the industry’s growth is still not comparable to the online fashion industry, the justifiable investment of around $516 million is enough to prove the online auto parts store’s growing trend.

Now, the question here is that if you are indulged in the business of automotive spare parts and accessories, are you ready to expand your business and sell your products online with the automotive e-commerce websites. If you are ready to build your business online, the first thing you should do is to know what you want to sell. Knowing the products would help you plan the auto parts warehouse website for your business and provide your customers a seamless and attractive website with an easy, user-friendly interface to deliver a robust user experience that would enhance conversion rate rather than bounces. Another benefit of building your business with an automotive e-commerce solution online would allow thousands of potential customers to reach you quickly. With such a website, you can easily provide your customers searching online for the products they need by utilizing and practicing good E-commerce SEO for auto parts stores to help you rank higher and increase your website’s traffic. Here, in this article, we would discuss the essential features of an online auto parts store. 

Read More: [Developing An App For Car Service Centre And Auto Repair Shop]

Essential Features for an Online Auto Parts Store:

  • BACKEND: The website’s maximum development takes place in this aspect because backend development comprises writing the code that would determine the structure of your website or web application. For this, we generally use different CMSs like WordPress, Magento, etc. The backend of an online auto parts store should involve some usual factors like:
  • Product and Customer Details: This is crucial for any app or website developed with commerce and trade. Such a website should have a complete database containing all the details of products and customers presently and for future references.
  • Price and Discount Details: Pricing of different products and discounts and offers available on the purchase of, are critical with the point of view of online auto parts business, and these factors are subject to change regularly. Therefore, the online auto parts store’s website of application should provide you the ease of immediately updating the prices and discounts you offer on the purchase of single and on bulk items.
  • Orders/Import History and Shipping: A dynamic database in the custom website development for your online auto parts store would enable you to maintain a record of all the customers’ orders and purchases. Such a database would also provide precise shipping information, and all these should be easily accessible to the user of the website or app for ready reference. Different shipping methods include- Fast Shipping, Free Shipping, International Shipping, etc. There should be a shipping calculator within the website or app to calculate and display the tentative cost of shipping to the customer to ensure transparency of the terms of service.
  • Credit Cards and Password Details: An effective Backend is crucial for any online business website as its role is to provide encryption of sensitive information such as card/bank details and passwords of the customers.
  • AUTO PARTS STORE WEBSITE: The website of your online auto parts business will demonstrate the information to your customers from the backend database you have developed for your online store. Therefore, this should be presentable and detailed as much as possible. Let’s discuss what it should provide:
  • Categories of Parts: Your website should present a detailed overview of all the products you provide. The crucial information about the products, including its name, year of manufacturing, and company manufacturing, is essential to display.
  • Merchandise and Discount Banner: The website should display visual banners demonstrating features of products and discounts or offers available on the purchase of different products. This is more effective and attractive than showing a wordy presentation.
  • Customer Support: An effective customer support feature can enhance the value of your website or web application. A good customer support automation module serves all your customer service needs in an efficient and valuable manner. It is undoubtedly one of the best ways to scaling-up your auto parts store website’s user experience. This ensures 24/7 support and assistant to customers eliminating the need for dependency on human agents.
  • PRODUCT PAGE: This feature needs to display accurate information as it plays an integral role in your website’s success. This should include-
  • Auto Parts Details: The website should enable the customer to learn more about the products when he clicks on a particular product. The customer should be provided essential information like basic features, price, and shipping cost at once.
  • Q&A: This page should contain a FAQ section for compiling all the basic queries and their possible answers. This feature should be easily accessible for the users of the website. You and your team should compile all the questions and queries of customers and users and provide concise but complete responses.
  • Reviews: You should also provide for review or feedback recording feature on your website as this helps to build reputation and customer trust in the website. It enhances the transparency and let your customer knows more about you and your business.
  • Return Policy: This is also critical from the point of view of transparency and accuracy. Whatever you outline in the return policy on your website should be addressed and compliant. 
  • Search and Filter: You should provide your users and customers the ability to filter and search the product they want by providing an effective search option with a filtration feature by making categories of the products. Customers should be able to search for the product by the name of the brand, category, price range, year, vehicle model, etc.
  • Multiple Payment Options: Quick and easy payment features would enhance your website or application’s user experience. An effective checkout and payment page should be there, providing flexible and customized payment gateways to speed up the process of ordering. It should integrate multiple gateways to make payments.
  • Images and Graphics: High-quality images of products and their uses will help make your website more attractive and look good to users. You should upload high-definition images taken from different angles to ensure transparency and engagement.

The best E-commerce website development company would provide you all the features mentioned above to help you make your online auto parts store business successful. With such assistance, everything gets streamlined, including the business process and the transactions. It is an easy and beneficial way to set up trust and reliability among your customers for your services.

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