Laundry App Development: Important Key Features from 3 Perspectives

Customer-side Key Features

Quick and effortless sign-up – Customers can register using their mobile numbers, email addresses, or social media accounts. Thanks to the simple login method. It will help them save time during registration and avoid disclosing confidential information.

Service options – Users of the app can choose from a variety of choices for various types of materials. Suppose a customer or app user needs to give synthetic clothes to the laundry service. In that case, they can pick the ‘Synthetic’ choice and give special instructions for washing and ironing.

Pickup schedule – This function allows customers to select the pickup time that is most convenient for them. They must choose a pickup date and time, and they can have laundry delivered to their door.

Cost – Customers will see an average cost after choosing the number of clothes and service choices. The cost is calculated depending on the services they have chosen. For example, suppose they choose ‘Cotton’ as their fabric. In that case, it will cost less than ‘Linen,’ which requires extra care and caution during washing and ironing.

Favorite laundryman – This feature is kind of extra but users will love it. With this feature, the users can choose their favorite laundryman. They can look at the laundryman’s services and customer reviews and select accordingly.

Real-time tracking – This is another additional feature. The users can track the orders they have placed with this function. The admin will have permission to change the status timely, so users can stay updated with their orders.

Scheduling – This is an essential function. This functionality can be integrated by the laundry app development company to enable customers to schedule their cloth washing, drying, and delivery times.

Order cancellation – Customers may need to cancel orders sometimes. For this purpose, the mobile app development company adds order cancellation features. It can send a booking cancellation message to the person who will be picking it up instantly.

Push notifications – Admins can send alerts and updates to users via push notifications. Order cancellation, real-time order status, and promotional deals are all examples of alerts.

Customer deals – ‘My Offers’ allows app users to see customized offers. You can also use your mobile laundry app to run a reward and referral program.

Payment gateway – If you are working on an Android or iOS app, you will need to provide consumers with a variety of payment choices. It will save customers time and make their lives easier. Payment gateways allow you to get direct access to funds.

Ratings and reviews – After receiving their laundry, customers will leave helpful feedback and suggestions in the form of reviews and ratings. They may also offer the ranking to delivery people or a laundry service. This function is used to create the ‘Favorite Laundryman’ section.

Laundry app development services can also help you create a rich app with user-friendly features such as a cost calculator, time slot change, and 24/7 user support.

Admin-side Key Features

Login – After the registration is done, the admin can get access to the dashboard. The laundry app development company can add security by adding passwords as well as fingerprint locks into the app. The registration process is as simple as it is for the customers and delivery people.

Dashboard – The admin can get access to delivery persons’ and users’ data. The dashboard is very interactive. The admin gets to look at all the data related to the type of material, the number of clothing, booking date, etc.

Order history – This is a crucial aspect if you want to attract loyal or repeat customers. You can use order history to create customized deals for loyal customers. This function can also be used as an analytical tool.

Analytics – Analytics is the most key aspect of the admin-side app. It will display real-time statistics and allow you to monitor delivery personnel on a weekly, monthly, or annual basis. You may also use analytics to determine the overall performance of your app.

Reminders – Calendar and reminders will assist the admin in sending real-time push notifications. This feature also makes it simple for the admin to plan and complete their tasks.

Aside from these, the admin-side app can include features such as instant task evaluation, request accept/reject, and change management. It is advisable to seek the advice of a reputable laundry app development company.

Pickup Person/Delivery-Side

Registration – The people who will be picking you up must first register. They can sign up for easy access to the laundry app by completing a simple form. They can also use a social media account to sign up.

Map or location – This is the most crucial aspect for the pickup person or delivery man. It displays the customer’s exact position. With the help of this feature, delivery men can easily locate customers’ locations to pick up their laundry.

Earnings – With this feature, delivery men can keep track of their earnings. They may display a comprehensive report of everyday work or monitor earnings for their work.

Pickup and drop – The pickup person/deliverymen’s mobile app includes a feature that allows them to accept pickup and drop requests. To create your own laundry app, visit Bytes Technolab Inc.