UI/UX Design, Web Platform Development, Deployment, Post-launch Support
Magento-2, Commerce cloud, MySQL, Redis, RabbitMQ, Elasticsearch, PHP, Fastly, Varnish cache, Autoscaling, Database Replication, Web, access firewall, Bitbucket, Debian Linux, Ngnix, AWS Cloud, GraphQL
About the Client
The client, a top independent jewelry retailer in the US, had multiple categorized unique jewelry products for men and women. They had been delivering world-class jewelry and diamonds products to the clients via their previous eCommerce web application. The company also provides various jewelry products with numerous variations and warranties on multiple products.
Project Objectives
The client came to us and explained the needs for a total revamp. Our team understood the requirements, explained different ways, and suggested to redevelop the jewelry eCommerce store using Magento 2.
The best user experience for the online shoppers was the key requirement, the UI/UX design team was responsible to craft an elegant yet user-friendly interface. This was needed to make it easier for the online customers to search the most relevant products with a few clicks.
The Challenge
A stringent deadline (4 weeks) of the project given was a tricky one, especially given the number of customizations ranging from product categorization to payments. The client also wanted to sync the POS-database with the online orders at one single place. Not only the UI/UX and architecture changes, the framework was being changed too. These 4-week window also included QA process.
But challenges bring opportunities to test ourselves and become better than yesterday. The whole team was looking forward to this project to design, develop, and deliver in time.
The Solution
The roadplan was prepared and approved swifty. The UI/UX and architecture design processes started once the existing system was analyzed & understood. The Magento development team, Project Managers, UI/UX design team, and other project stakeholders knew that close collaboration was going to be the key.
We redesigned the existing website and added new features. The Magento experts developed a Magento 2 eCommerce store and migrated all the data to the new site without any major downtime. They built a new and secure payment integration module (Wells Fargo Private Label Credit card) to meet the client requirement for implementing EMI-based payments.
The dev team ensured to deliver a customer-friendly eCommerce store that could be in sync with the POS-database also.
Highlights
- Created and integrated Wells fargo private label credit card system
- Synchronized the system with POS at retail stores.
- Elasticsearch for better search results and improved user experience.
- Page builder to create dynamic pages without any technical help or consultations.
- Chain Drive System integrated to assist stores with product data and analytics.
- Form builder to create dynamic forms as and when required without any technical help and place them anywhere in the store.
- Product based warranty available.
- Credit card gateway integrated to facilitate users with multiple Payment modes.
- Customized order success page when payment is made from wells fargo as per the client’s requirement.
- Developed a Product update module to update product as per chain drive data.
- Integrated product gallery for product listing page and search result page.
- Update estimated delivery details as per Chain drive data.
- Repnet integration helps diamond trading network connecting thousands of the best diamond suppliers and buyers around the world.
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Results
A decade of eCommerce experience, sheer Magento 2 expertise, and close collaboration internally and with the client helped us to design, develop, test, and deliver this jewelry eCommerce store in merely 3 weeks.
The new launch of Magento 2 powered eCommerce store saw their sales go up to 200% from the first month itself. The client was extremely happy with our great attention to detail, eCommerce expertise, and customer service.
As a result, the client and Bytes Technolab are currently in discussions to create a custom mobile application for the same.
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