Assistant Sales Manager (North America)
- Position - 01
- Job Location - Ahmedabad
- Qualification - Graduate
- Working Hours - Full Time
- Years of Exp - 4+ Years
About us
The Assistant Manager or Manager – Sales (North America) will play a critical role in supporting revenue growth across the US and Canada markets. This is a hands-on sales role, closer to a senior sales executive, with added responsibility for outbound lead generation, early-stage qualification, client interactions, and deal support. The role acts as a bridge between marketing/outbound efforts, pre-sales, and senior sales leadership, ensuring smooth movement of opportunities through the funnel while building strong foundational sales skills for long-term growth.
Roles & responsibilities
- Support outbound sales initiatives including LinkedIn outreach, email campaigns, partner referrals, and follow-ups.
- Research target accounts, decision-makers, and industries in the US & Canada markets.
- Qualify inbound and outbound leads based on fit, budget, authority, and timelines.
- Work closely with marketing and outbound teams to convert leads into sales-qualified opportunities.
- Set up and coordinate discovery and introductory calls with prospective North American clients.
- Conduct first-level discovery calls to understand business needs, technical requirements, and buying intent.
- Document call notes, next steps, and action items clearly and accurately.
- Coordinate calendars between prospects and internal stakeholders across time zones.
- Prepare and assist with client pitch decks, capability presentations, and case-study walkthroughs.
- Support solutioning and proposal creation in collaboration with pre-sales and technical teams.
- Customize pitch and proposal content based on client industry, geography, and maturity.
- Assist senior sales leadership during pricing discussions, negotiations, and follow-ups.
- Maintain accurate and up-to-date records in CRM (Zoho preferred) for all accounts that fall under the North American market.
- Track pipeline stages, follow-up tasks, and expected closure timelines.
- Coordinate preparation of proposals, NDAs, SLAs, and SOWs.
- Ensure smooth handover of closed deals to account management and delivery teams.
- Coordinate with delivery, design, tech, and marketing teams to align solutions with client needs.
- Participate in internal sales reviews, pipeline discussions, and strategy meetings.
- Stay coachable, open to feedback, and proactive in improving sales skills and market understanding.
Skills required
- 4+ years of experience in IT services sales, business development, pre-sales, or client-facing roles.
- Strong understanding of IT services, software development, eCommerce, or digital transformation sales cycles.
- Excellent verbal and written communication skills, especially for international (US/Canada) clients.
- Confidence in conducting discovery calls and supporting client pitches.
- Experience with outbound lead generation or sales prospecting is a strong plus.
- Ability to manage multiple leads, follow-ups, and internal coordination tasks.
- Familiarity with CRM tools (Zoho CRM preferred).
- Self-driven, detail-oriented, and eager to grow into a stronger sales ownership role.