A cybersecurity firm in the UK brought high-performance to their cyber security operations with an online visual playbook editor built by Bytes Technolab

  • Sector :IT/Software
  • Technology :Python, jQuery, GoJS, JavaScript, PHP, MySQL
  • Company Background :A Cybersecurity Software Development Firm in the UK.
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Project Overview

The UK-based owner of a cybersecurity firm offers risk management software solutions designed to help users identify and mitigate IT risks as they appear. When increased demand calls for direct access to workflow, the company turned to us at Bytes Technolab for improvement of incident response with an online playbook editor.
Project Overview

Client Background

Client Background

The client is one of the top cybersecurity companies in the UK. It offers various cyber security services for application security testing and incident identification using IT risk management software, cyber security software & easy-to-use website protections systems. All of its managed security services involve proactive threat intelligence capabilities.

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The Challenge

  • Customers are more aware of security threats and demanding a system that could enable them to respond effectively.
  • They look for a single platform that brings everyone- people, process, and technology to the same page for real-time incident data visualization.
  • The customer wants a robust editor with dynamic editing features enabling intelligent workflows that could improve reaction and remediation to changing situations.

The Challenge
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Our Solution

Our Solution

We identified that a web-based application combining the ability to serve as an online security workflow creator could allow for what clients have demanded.

 

  • We implemented online workflow and procedure design features into the online workflow editor.
  • We added custom JS libraries to it to achieve the needed functionalities using a few clicks.
  • Interactive workflow includes an easy drag-n-drop editor capability to enable users to maintain incident response solutions.
  • We used debuggers for the information security risk management framework to improve safety.
  • We offered tooltips to guide a new user with an online procedure editor.

Key Outcomes

  • Cybersecurity services are now more of a user affair.
  • Text editor can function in real-time.
  • Users can take advantage of an online playbook editor safely.
  • New tool frees up service time to focus more on complex workflows with drag-n-drop visual workflow editor.
  • Playbook offers logical decision-making during complex IT incidents.
  • Efficient operations with robust cost-control.

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