Ragnar
First-of-Its-Kind Global Racing & Event Booking, Tracking & Management App
250%
More Registrations
45%
Repeated Customers
100%
Commission-Free
750K+
Registered Runners
With the idea of making running a team sport, Ragnar was brought to life in 2004 to grow the running community. Ragnar needs no mention among running enthusiasts, as it holds worldwide racing events (including racing in the USA) in various formats: Road Relay and Trail Relay.
Country
Canada, USA
Duration
6 Months
Industry
Healthcare, eCommerce
Services
Discovery, Architecture Design, Development, Cloud Migration, Software Testing & QA
Technologies
Angular.js, TypeScript, AWS, PostgreSQL, Firebase
Problem Statement
- Team Ragnar aimed to streamline the vagueness and complexities in the execution of their races. It was a complete mess that needed a tailored software solution that could meet their unique event management needs.
- Ragnar required a unique Event CRM development service that could foster the smooth execution of the races.
Challenges
- Ragnar’s core offerings include unique races and fun-filled connecting activities. There was no off-the-shelf or market-ready solution Event CRM software available.
- Experimenting with various CRM platforms over the years created many data integrity and data accessibility issues that made the previous ecosystem more complex.
- A new custom Event CRM app was already facing serious challenges related to seamless integration, security, accessibility, real-time alerts to on-track runners, and self-check-ins.
Solution
- Our solution architects brainstormed and crafted a future-ready architecture for a custom Event CRM app that helps Ragnar to execute operations seamlessly.
- AWS cloud architecture was implemented to get the best out of it to add custom functionalities faster.
- A scalable architecture catered to planning events seamlessly with real-time data processing and peak performances to ensure a smooth and efficient experience for organizers and participants.
- Our web development team facilitated the data migration process without disturbing the ongoing events. It is performed to comply with new technologies used to build the custom Event CRM software, improve its efficiency, and enhance data accessibility.
- Popular payment gateways, analytics and reporting, and tools for marketing and social activities were integrated to boost platform experience.
Result
- AWS Cloud implementation transformed the Event CRM app into one that is built for the future.
- Real-time runner tracking gives the utmost sense of relief and trust to the runner of the events.
- Easy-to-use admin panel to manage events, races, players, volunteers, master data of the race, reports, and sub-admins.
- User-driven functionalities enhanced the platform experience which eventually improved branding.
The unique Event CRM app helped the administration team execute hassle-free virtual racing events.
A futuristic digital ecosystem was built to empower the client host & govern events in the future.
