Let us start our discussion with a key fact:
After online fashion and electronics retail, food and grocery is the top category for eCommerce with a whopping $470.6 billion of sales expected from the US market only, Shopify reports.
But before COVID-19, the scenes were a bit different. Merely 3% of people were comfortable buying groceries from eCommerce websites and apps. The grocery retailers almost started to believe that eCommerce is not for them. However, since the pandemic, the majority of the people who were avoiding online grocery websites and apps are now loyal customers.
Today, online grocery or grocery eCommerce is the fastest-growing category in the eCommerce realm. People of all age categories are finding it the best way to order all the groceries from the comfort of their homes. It saves a huge time and effort for humans to go to the grocery store or supermarket.